20 Fern Road, Farncombe, Godalming GU7 3EW 01483 860 777  ·  Please call before visiting the shop
formerly Primo · est. 1999
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Trading in Godalming since 1999

The computer guy you can actually trust with your data.

Trained computer forensics specialist with active Ministry of Defence security clearance. Twenty-five years in the same Farncombe shop — not a stranger you found on Facebook last week.

25
Years in Godalming
5.0
Google Rating
103
Five-Star Reviews
MOD
Cleared & Active
— A Fair Question

Why trust your data and personal information to somebody you found on Facebook?

Your computer holds everything — bank details, family photos, work documents, saved passwords, private messages. When it goes wrong, you're not just paying for a fix. You're handing all of that to someone, and trusting they'll do the right thing with it.

"In 25 years of trading from the same shop in Farncombe, I've never once given anyone reason to regret that trust. That's the only reputation worth having."
No VAT All prices on this page are final — you save 20% before we start.
— What I Do

Clear pricing. No VAT. No surprises.

01 / Most Popular

New Computer Setup at Home Offer

You've bought a new laptop or Mac — I come to your home, transfer everything across, set up email, Wi-Fi and printer, and walk you through the basics.

£120£99 fixed Up to 2 hours · All data transferred · Introductory offer
02

Data Transfer Only

Moving from old to new — photos, documents, emails, contacts, bookmarks. Everything where you'd expect to find it. Drop the machines in the shop or I'll come to you.

£60 in the shop £90 at your home Offer Home visit: up to 90 minutes · Free SSD wipe of old drive on request
03

Mac, iPad & PC Help at Home

Patient, unhurried help with any device. Setup, troubleshooting, photo libraries, iCloud, Apple ID confusion, email, printers — sorted in one visit.

£70 first hour, then £50/hr Standard call-out rate · No call-out fee within 10 mins of Godalming
04

Small Business IT (No Contract)

Up to 10 staff? Don't need a £500/month retainer? Pay only when you need me. New starter setups, printer issues, network problems — fixed same week.

£80 first hour, then £70/hr Per visit · On-site across Godalming and surrounds
05

Make an Old Laptop Fast Again

Slow, struggling laptop? An SSD upgrade transforms most machines — boot in 15 seconds, no more waiting. Includes the SSD and fitting.

From £120 Includes parts, labour & data migration
06

Workshop Repairs & Diagnosis

Computer won't start, email not working, freezing, laptop battery not charging, slow performance, virus removal, password recovery. Drop in to Fern Road or I'll collect locally.

No-fix-no-fee Free workshop diagnosis · Liquid damage assessed separately
07

Secure Data Wiping

Selling, donating or scrapping an old computer? Have your data properly wiped to professional standard before it leaves your hands. Written confirmation provided on request — useful for GDPR.

SSD: free with any service Traditional hard drive: £30 HDDs take several hours to sanitise to forensic standard
08

Old Computer & Device Disposal

Don't want a dead computer sitting in the spare room? I'll take it off your hands, securely wipe the data, and recycle it responsibly. Includes phones and tablets too.

SSD machine, phone or tablet: £20 Traditional hard-drive machine: £40 All data wiped · Written confirmation on request
— A Note On
Liquid Damage

Spilled coffee on a laptop? Here's how I work.

Workshop diagnosis is free for any computer brought into the shop — except laptops with liquid damage, which take serious time to assess properly. So I do this honestly:

If your data matters: I'll check whether the laptop is economical to repair and give you a quote. If it's not worth fixing, I can recover your data for £50.

If your data doesn't matter and you just want a repair quote: £30 to open the laptop and assess the damage. That covers my time even if you decide not to go ahead with the repair.

Either way, you'll know exactly where you stand before any work happens.

Ihor Dalavourak Two MSc · Trading since 1999
— Who You're Calling

"I've fixed computers for the same families in Godalming for 25 years. People know where to find me — and where to find me again next time."

I'm Ihor. I've been trading in Farncombe since 1999 — for many years as Primo Computers, now operating as Godalming Computers. Same shop. Same phone number. Same person.

I hold two Master's degrees: an MSc in Electronics from Ukraine (1989) and an MSc in Computer Science from Middlesex University (2002). I trained as a computer forensics specialist — work that requires both technical skill and the kind of discretion you'd expect from someone handling evidence. I currently hold security clearance to work with the Ministry of Defence, where I continue to do contract work supporting Royal Engineers and EOD teams. I previously also held clearance with Surrey Police.

I work alone, which means you always speak to the person who'll do the work. There's nobody to hide behind, and nobody else handling your data. I help homes and small businesses across Godalming, Farncombe, Milford, Witley and the surrounding villages — PC, Mac, iPad, network, broken screens, lost data. If it's got a power button, I can probably help.

— Where I Cover

Home and office visits across Godalming and the villages.

GodalmingFarncombeMilfordWitleyHydestileShacklefordComptonBramleyShalfordHascombeHambledonWormleyChiddingfoldElsteadBusbridgeWonersh

Within 10 minutes' drive of Godalming, no call-out charge. Slightly further? Just ask — usually we can work something out.

— What Customers Say

Twenty years of word-of-mouth, in their own words.

★ ★ ★ ★ ★

"Ihor came out, transferred everything from my old laptop to my new one, and showed me how to use the new Windows. Didn't rush, didn't talk down to me. Worth every penny."

— Sarah, Godalming
★ ★ ★ ★ ★

"We're a small firm of six. Got a new laptop for a new starter and Ihor had her up and running — email, printer, the lot — in under 90 minutes. Will call again."

— James, Milford
★ ★ ★ ★ ★

"Was dreading the switch from my old iMac. Ihor made it painless — even set up my iPhone to work properly with it. Like having a clever nephew on call."

— Margaret, Witley
103 Reviews on Google Maps
— Ready When You Are

Same week. Fixed price. No VAT.

Call, text, WhatsApp or email — whichever's easiest. I read everything personally and reply the same day.

01483 860 777
— Or 0780 303 5417 mobile —

A note about visiting the shop: I'm a one-man business. Some days I'm out on a call-out and the shop is briefly closed. Please call or text first — I'll either be there waiting for you, or I'll arrange a time that suits us both. It saves you a wasted journey.